Your service provider may be supplying an earlier release and the level of features supported may vary.

SAP

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

Unite

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

SAP

Application:

SAP

Version:

Business One 9.3 HANA DB

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator for Broadworks:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Additional requirement from SAP Business One - Integration is via ODBC, and requires a generic READ ONLY HANA username and password access to underlying database. (To be arranged before purchasing licenses).   

SAP B1 Client, and SAP BouiCOM have got to be the same bitness rate, i.e. both 64 Bit or both 32 Bit for us to work with successfully, no mixed version will work.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

Go Integrator Cara

References

  1. SAP (Manufacturer Website)