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SugarCRM

Integration Type

Plus Client Add-In

Add-in Classification

Standard

Product / License Type

Unite

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

SugarCRM

Application:

SugarCRM

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator for Broadworks:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Pop contact in edit mode:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Add contact:

Live Mode:

Cached Mode:

Notes / Advisories

  • Supports Sugar Cloud (Sugar On-Demand)
  • An API Platform will need to be created in SugarCRM before configuring this integration, we currenty work with the version 11 API 

Other Information

Operating System:

Mac

Installation Options:

Optional.

Product:

Go Integrator Cara

References

  1. Watch Integration Video
  2. SugarCRM (Product Website)